Privacy Policy

Effective Date: 26 Nov 2024

TechCentral FZ-LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or use our services. By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, job title, company name, and other details provided by you through our website or services.
  • Technical Data: IP address, browser type, device information, and usage data related to how you interact with our website.
  • Cookies: We use cookies to enhance your experience and analyze website traffic.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing Services: To deliver the services you request, such as IT support, cloud services, or other technical solutions.
  • Communication: To respond to inquiries, provide customer support, or send important service-related communications.
  • Improving Our Website: To monitor and analyze usage patterns to improve our website’s content and functionality.
  • Marketing and Updates: To send you promotional content or updates if you have opted in to receive such communications. You can opt-out at any time.

3. Data Retention

We retain your personal information for as long as necessary to provide the services you request, comply with legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer required, we will securely delete or anonymize it.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, such as hosting services, payment processors, or analytics providers. These third parties are obligated to keep your information confidential and are not permitted to use it for any other purposes.

We may also disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request corrections or updates to your personal information.
  • Deletion: You may request the deletion of your personal data, subject to legal restrictions.
  • Opt-Out: You can opt out of receiving marketing emails at any time by following the instructions in the communication or by contacting us directly.

To exercise your rights, please contact us at info@dubaitechcentral.com.

7. Cookies

We use cookies to enhance your browsing experience and gather information about website usage. You can control cookie settings through your browser settings, but disabling cookies may affect your ability to use certain features on our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites before sharing any personal information.

9. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any updated versions on this page and will revise the “Effective Date” at the top of the policy. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

TechCentral FZ-LLC
European Business Centre, Dubai Investments Park, DUBAI
Email: info@dubaitechcentral.com